Politique de remboursement
Your gift will be thoroughly inspected and packaged to order. If inadvertently a defected product was noticed or a wrong order was sent, please contact us at email@example.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
All our products are FDA approved
- Adult supervision is required at all times.
- BPA Free + 100% non-toxic materials.
- All products are made with secure knots. Give your item a small tug each time before use to ensure it is secure.
- Adults & ages 4+ may be able to break with force, baby use only.
- Do not leave unattended while baby is in car seat or sleeping.
- Made in the USA, using USA made materials + imported materials.
- Discontinue use at first signs of wear of all item.
Care + Upkeep
- Easily cleaned with soap and hot water.
- Spot clean only and do not submerge in water.
- Wipe and dry off drool as soon as possible to save the durability and quality of product.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.